We have two warehouse locations, one each in the North and South Island of New Zealand.
The Box Sizes are listed on the trampoline product page, please ensure your vehicle has enough room before choosing the option to pickup/collect from the warehouse.
If a warehouse isn't close enough for you to pickup then we can deliver.
If you need to change your order from Pickup to Delivery, please contact us for a delivery quote and order amendment.
Place an order
Place an Order online, or if you have trouble doing so, our friendly staff can take an order via emailor phone.
Web and Warehouse office open hours are 11am-6pm, Monday to Saturday.
Wait for Confirmation
You will receive a receipt via email and an order status update 'Ready for Collection'.
This means the warehouse is aware of your order and is picking your item/s.
You will be able to collect after 24 hours from when you receive this message.
If you are unsure whether you can collect, please callour staff to confirm.
Go the Pickup Location - Online Distribution Warehouse
The warehouse is run by "Online Distribution" who are a 3rd party logistics company (3PL), they hold and pick our stock.
Address: Online Distribution Warehouse, 180 Savill Drive, Otahuhu, Auckland.
Enter via the Truck entrance and see reception at the 1st door.
Please quote your name and order number.
If you are not progressing with your pickup as planned, please call Web and Warehouse on 09 887 0232, do this before you leave the warehouse.
Online Distribution warehouse Open hours: 8.30am - 5pm, Monday to Friday.
IMPORTANT SAFETY NOTICE:
Please ensure any children and/or pets remain in your vehicle at all times while onsite.
Be aware of other vehicles while onsite, as there can be some traffic between and around the warehouses.
