Click & Collect - Auckland Warehouse
- We have two warehouse locations, one each in the North and South Island of New Zealand.
- The Box Sizes are listed on the trampoline product page, please ensure your vehicle has enough room before choosing the option to pickup/collect from the warehouse.
- If a warehouse isn't close enough for you to pickup then we can deliver.
- If you need to change your order from Pickup to Delivery, please contact us for a delivery quote and order amendment.
Place an order
- Place an Order online, or if you have trouble doing so, our friendly staff can take an order via email or phone.
- Web and Warehouse office open hours are 11am-6pm, Monday to Saturday.
Wait for Confirmation
- You will receive a receipt via email and an order status update 'Ready for Collection'.
- This means the warehouse is aware of your order and is picking your item/s.
- You will be able to collect after 24 hours from when you receive this message.
- If you are unsure whether you can collect, please call our staff to confirm.
Go the Pickup Location - Online Distribution Warehouse
- The warehouse is run by "Online Distribution" who are a 3rd party logistics company (3PL), they hold and pick our stock.
Address: Online Distribution Warehouse, 180 Savill Drive, Otahuhu, Auckland.
- Enter via the Truck entrance and see reception at the 1st door.
- Please quote your name and order number.
- If you are not progressing with your pickup as planned, please call Web and Warehouse on 09 887 0232, do this before you leave the warehouse.
- Online Distribution warehouse Open hours: 8.30am - 5pm, Monday to Friday.
IMPORTANT SAFETY NOTICE:
- Please ensure any children and/or pets remain in your vehicle at all times while onsite.
- Be aware of other vehicles while onsite, as there can be some traffic between and around the warehouses.