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Layby

Layby Payment Plan

What products can I layby?
All products are available to layby as long as the total order value of the products meets the minimum spend value.

Are items on promotion available to layby?
From time to time we may have products on special or have a promotional offer, these offers may exclude the option of layby or may have a reduced layby term, refer to the promotion detail at the time.

What is the minimum amount I need to spend to layby?
We have a minimum product spend of $200 (this excludes delivery costs).

What is the minimum deposit required on a layby?  
A 20% deposit is required; this is based on the product order total (this excludes delivery costs).
When the deposit is received the ordered stock will then be allocated to your name.

Ongoing Payments
Web and Warehouse NZ has a totally flexible payment scheme for the balance owing, meaning you can pay any amount at any time that suits you or you can pay the full balance in one transaction at the end of the layby term. If it suits, you can change methods of payment along the way, e.g. Credit Card, PayPal, EFT etc.

What is the maximum layby term?
Full payment is required within 6 months from when the order is placed.
This however can be superseded if any products are placed on discounted/promotional specials during your original layby period. You then have the option of keeping the original layby term or if you would like the promotion to apply to your order then the layby’s conditions to the promotion will apply.

Cancelation of Layby
Cancelation of a Layby will attract a penalty fee of $25. This will be withheld from your refund

Setting up a Layby via the Website
  • Add to cart the items you wish to Layby (you can view items in the Cart by clicking “My Cart” in the top right hand corner)
  • Select Checkout
  • Select Register account from the Left Hand Side of the Screen (Layby’s must have a registered account)
  • Enter your personal and address details on the Left Hand Side of the screen and click OK
  • Select your Delivery Method from the middle of the screen.
  • (If you are unable to be home at the time of delivery, you have the option to tick the Authority to Leave Unattended box (saves a potential $25 redelivery fee).
  • From the right hand side of the screen select your payment method and Layby box
  • Enter a Gift Voucher or Coupon Code if it applies to your order
  • Check your shopping cart and delivery fee. Add comments e.g. for delivery instructions etc
  • Click on Review Order
  • Check that all the details are correct, if not click Edit Order in the bottom left hand corner.
  • If details are correct click Confirm Order
  • Proceed with Payment Channel selected.
  • If paying by Bank Transfer please use your full name or order number as a reference.
  • How do I make another payment and check my balance owing?
  • For registered users with a website order you can either:
  • use the link in the original Layby order confirmation e-mail for quick access or
  • go to our website and login, this will take you to your order page, click “make payment”
Setting up a Layby via the Phone
  • Please contact Web and Warehouse by phone during business hours on 09 887 0232
  • If paying by credit card, please have your card details ready
When to finalise the Layby
You can finalise your Layby at any time however it must be finalised within the Maximum Layby Term. Our recommendation is that you arrange for the item to be delivered about 2 weeks prior to requirement, especially if you request delivery during a peak period e.g. Christmas. During the Peak Periods the National Delivery Networks are at maximum capacity and an extended delivery time may occur. By having an early delivery it will also give you a chance to check that all contents of your order are supplied.

If you have any further question, please contact us directly on 09 887 0232